App Store Connect Download Crash Reports

Measure your app s performance and get unique insights with data you won t find anywhere else using app analytics sales and trends and payments and financial reports.
App store connect download crash reports. Build your app with symbol information and retain the xcode archive before distributing the app. App store impressions the amount of times your app was viewed on the app store which includes search results. To debug a problem using a crash report.
Also the list can only be updated once a day. Every time i try and open the apple store app music app movies or itunes app they all crash straight away. Also in the xcode organizer there are no crash logs for the same 3 releases.
Itunes connect only shows crash reports after a specific group reached a threshold the amount of crashes needed for that is unknown. As of may 2018 you can no longer download detailed reports for crashes and anrs. A crash report describes how your app terminated and also contains the complete backtrace of each thread which shows the code running at the time of the crash.
With the app store i can only get as far as pressing on an app in the store and then it completely crashes again. Get ready for an insurance claim. Please help i ve done everything you ve already suggesyand so far nothing has worked.
Available in app store connect these tools are included with apple developer program membership and require no technical implementation. Visit the app store connect analytics guide for. Retrieve a crash report for an issue.
Crash reports in app store connect and xcode are all empty for the last 3 releases of our app all crash reports in app store connect have been showing 0 crashes. To view and download crash reports for an app. To access bulk reports your view app information permission must be set to global to download financial reports your view financial data permission must be set to global commands file formats for detailed reports crashes anrs.